People with disabilities


If you are someone with a disability or someone who is supporting someone with a disability and have questions about COVID-19, there is now a hotline you can call for answers. 

The hotline number (free call) 1800 643 787 is for families, carers, support workers and services.

When you call the hotline, you will speak to a person who will:

  • listen carefully to you
  • use their connections to find things out, check the facts, and get information for you
  • transfer you to services that can help you
  • transfer you to a phone counsellor for emotional support, if you would like
  • give you clear and accessible information.

The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm

Additionally, you can visit the First Peoples Disability Network for important information on COVID-19.