HLT57715 Diploma of Practice Management

Why should I choose this course?

This qualification will provide you with extensive management skills and knowledge relevant to the health service sector.

What are my career opportunities?

Career pathways from this qualification could be Practice Manager, Program Manager, Business Manager and Service Manager.

The duration and training delivery

This course is delivered as a series of two day workshops conducted over a 12 month period and is overseen by a coordinator, supported by a team of facilitators with industry and subject matter expertise. This is a practical course which emphasises improvement in the workplace with practical work-based tasks forming the basis of the assessment tasks.

Entry Requirements

Ideally participants will be employed within an organisation that delivers health care services or someone who aspires to a role as manager of a health service practice. Students entering this program are required to have sound writing skills to enable them to complete reports and submissions. Prior completion of a Certificate IV qualification in a relevant area is desirable.

*Please note that courses will only run with sufficient numbers.

Units of Competence

10 core 5 elective


  • CHCDIV001 Work with diverse people
  • CHCLEG003 Manage legal and ethical compliance
  • HLTADM004 Manage health billing and accounting system
  • HLTINF003 Implement and monitor infection prevention control policies and procedures
  • HLTWHS004 Manage work health and safety
  • BSBCUS501 Manage quality customer service
  • BSBFIM501 Mange budgets and financial plans
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMGT502 Manage people performance
  • BSBRSK501 Manage risk

Electives (Example):

  • BSBHRM405 Support the recruitment, selection and induction of staff
  • BSBMGT517 Manage operational plan
  • BSBWOR502 Lead and mange team effectiveness
  • CHCPOL002 Develop and implement policy
  • HLTADM001 Administer and coordinate Tele-health services
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