Student information (accredited courses)

Recognition of Prior Learning / Credit Transfer

Recognition of Prior Learning (RPL) is the formal assessment of skills, knowledge and competencies already obtained through formal or informal study, experience in the workplace, life experience including voluntary work, domestic or social activities.

Credit Transfers will apply where students provide original or certified versions of Statements of Attainment for the same unit of competency achieved at another RTO. 

Click  here for more information on RPL.

Complaints and Appeals

If you are not satisfied with any training services offered by VACCHO or have a complaint about any matter related to your training program please contact VACCHO as soon as possible. Telephone or email contact is acceptable. Please email the Director, Education and Training Unit or Manager, Education and Training Unit and all complaints will be acknowledged within 7 working days. 

You can also use the form attached here and forward it to:

Director Education and Training Unit


PO Box 1328 Collingwood VIC 3066

For more information please see our Policy for complaints and appeals here.

Unique Student Identifier (USI)

From January 1, 2015 all VET (Vocational Education and Training) sector students, whether new or ongoing, are required to have a Unique Student Identifier (USI)

A USI is a reference or account code made up of letters and numbers that enables students to access their training information. It is free and available online. It stays with a student for life.

A student enrolled in nationally recognised, accredited training must have a USI in order to be issued with a VET qualification or Statement of Attainment.

The training provider can assist at the point of enrolment. Alternatively, students can apply directly online.

To apply online or for more information please head to the USI website

For more RTO and Student information please see our downloads list:

Performance Indicator Report 2017

RTO Audit Report

Student Handbook