BSB30120 Certificate III in Business (Medical Administration)

Gain specialised business skills to provide effective patient service and support.

This course delivers specialised business skills to provide effective patient service and support to medical staff within medical practices, private surgeries and/or hospital settings. This course delivers specialised business skills to provide effective patient service and support to medical staff within medical practices, private surgeries and/or hospital settings.

ENTRY REQUIREMENTS

All applicants must be at least 18 years of age at the time of commencing their course at VACCHO. In addition, all applicants must undertake a short assessment to determine whether this is the most suitable course for you, including determining your language, literacy and numeracy skills and readiness to study at this level. Where learning needs are identified, VACCHO will offer you additional support or refer you to a more suitable course.

Refer to Course Pre-Requisite section for any other requirements, such as previous units and employment arrangements that will also form a condition of entry.

This course can be offered as a traineeship through your employer and/or as a non-traineeship.

COURSE HIGHLIGHTS

■ Become familiar with medical terminology
■ Learn how to maintain patient records
■ Learn routine procedural and clerical skills required in a medical supporting role.

AT A GLANCE

Duration

This course is typically offered over 13 months with classes held with classes held once a month, Tuesday – Thursday, 9.00 am- 5.00 pm

Delivery and Locations

Face to face classroom based

VACCHO
17-23 Sackville Street,
Collingwood

Assessments

Written questions, presentation, observation, case studies, project, in class assessments

Cost (Fees & Charges)

Refer to Fees & Charges.

Ask about our RPL fees if you have previous equivalent experiences

Qualification

BSB30120 Certificate III in Business subject to satisfactory course participation and meeting all VACCHO terms & conditions

WHY LEARN WITH US?

01 INDUSTRY RELEVANT

This training program has been developed in consultation with other ACCHOs and the Aboriginal and Torres Strait Islander community sector to ensure its relevance.

02 EXPERT TRAINERS

Our staff have current on-the-job experience, bringing this into the training program to offer real industry training based on current industry trends.

03 EXPERIENCED SUPPORT TEAM

We offer in-house Mentors and support and have also teamed up with external experts to ensure that you are fully supported to succeed.

WHAT WILL I STUDY?

The units of competency listed below are an example of the units that would typically be included in this qualification.

The programs we deliver will be customised and contextualised to suit your and your employer’s learning needs and workforce objectives.

Unit Code

BSBCRT311

BSBPEF201

BSBSUS211

BSBTWK301

BSBWHS311

BSBXCM301

BSBTEC303

BSBTEC301

BSBPMG430

BSBMED301

BSBMED302

BSBMED305

Unit Name

Apply critical thinking skills in a team environment

Support personal wellbeing in the workplace

Participate in sustainable work practices

Use inclusive work practices

Assist with maintaining workplace safety

Engage in workplace communication

Create electronic presentations

Design and produce business document

Undertake project work

Interpret and apply medical terminology appropriately

Prepare and process medical accounts

Apply the principles of confidentiality, privacy and security within the medical environment

Core or Elective

Core

Elective

PRE-REQUISITES REQUIREMENTS

You must have basic digital skills to use Microsoft Office programs such as Word and PowerPoint such as creating and saving a new file, adding and editing text, tables, images and font. You must have basic internet skills to undertake online research.

RECOGNITION OF PRIOR STUDIES & EXPERIENCES

If you believe that you have previously completed one or more of the above units, please ask about our Credit Transfer services. If you believe that you have a range of work and life experiences that relate to one or more of these unit, please ask about our Recognition of Prior Learning/Competency (RPL) services. If eligible, you will not be required to undertake these units again with us as you will receive recognition of your prior studies and/or experiences.

JOB PROSPECTS

Take a glimpse at the jobs you can take on—possible tasks, salary information, skill level required, and industry growth forecast: https://labourmarketinsights.gov.au/

WORK PLACEMENT

.800 hrs of Practical Placement are required to develop skills and competencies in the workplace environment. Students will need to organise this placement with a relevant clinic, facility or organisation

Mandatory work placement hours 800 (500 hours of which must be clinical work placement experience, to be eligible for registration by the Aboriginal and Torres Strait Islander Health Practice Board of Australia).

Mandatory requirements:

You will be required to either be working in or have access to volunteering in a relevant clinic, facility, or organisation and have a suitably qualified supervisor from that sector to sign you off on industry reports. These reports assess your ability to perform tasks in the workplace, and they are referred to as ‘third party reports’. Some units within your course will require you to complete this workplace task and are identified in the assessment requirements for that unit.

AHPRA Registration Details

Students enrolled in this training program will be registered with the Board under the National Law. More information on Student Registration can be found on the AHPRA website.

Under limited circumstances Registered Students may be liable for mandatory notification to be made about them. It is important that prospective students are also familiar with AHPRAs Guidelines for Mandatory notifications about registered students.

AHPRA National Board of Conduct

Administration of Medications

Students looking to undertake the training program should be aware of legislative limitations and workplace policy or procedural requirements about the administration of medications. This training program includes the delivery of two core units of competency that address performance evidence about Administering Medications and Supporting the Safe Use of Medications.

To ensure all students have the opportunity to gain competency in the knowledge and skills required for these units, VACCHO attempts to fully replicate the resources, environment, and time productivity pressures associated with these activities within its simulated learning environment.

Students looking to go on to register with AHPRA must maintain current knowledge about the scope of practice of their role with regards to medicines within the State or Territory they intend to practice.

FEES AND CHARGES

Refer to VACCHO Course Fee 2022

You may be eligible for a Fee Concession (VACCHO will check your entitlement for a Fee Concession as part of your enrolment and prior to the commencement of training). This includes for holders of a current Health Care Card, Pensioner Concession, Veterans Gold Card or self-identify as being of Aboriginal or Torres Strait Islander descent.

Travel and accommodation may be AbStudy subsidised for eligible students. Ask for further details.

WHAT I NEED TO BRING OR BUY

Desktop computer/laptop.
Stable internet connection with a minimum download speed of 3mbps.
An email account such as Yahoo, Hotmail or Gmail.
Microsoft Office (2010 version or later) – must include Word, Excel and PowerPoint.
Video conferencing software (Zoom) preferred.

AM I ELIGIBLE FOR A SKILLS FIRST SUBSIDISED PLACE

You must:

Be an Australian citizen; OR a holder of a permanent visa; OR a New Zealand citizen.
Only enrol in a program at a higher Australian Qualifications Framework (AQF) level than the highest qualification level you hold at the time training commences if you are 20 years or older
Not be enrolled in more than two Skills First subsidised qualifications at one time
Not have enrolled in more than two Skills First qualifications at the same AQF level at any time, unless one is a School Based Apprenticeship/Traineeship (SBAT), a Foundation Skills Program and/or a secondary school certificate or you are recommencing training or transitioning from a superseding qualification to the current version

OR you may meet some of the eligible criteria if you:

Meet the Eligibility Exemptions Initiative requirements, eg. a retrenched worker or a JVEN client
Are eligible for a Commonwealth Job Trainer place, including aged 17 to 24 or a job seeker

FURTHER LEARNING PATHWAYS

• HLT43015 Certificate IV in Allied Health Assistance • HLT47315 Certificate IV in Health Administration • HLT57715 Diploma of Practice Management

Training may be supported by Skills First Program, delivered with Victorian and Commonwealth Government funding. The student’s tuition fees are as published and are subject to change given individual circumstances. This nationally recognised qualification is delivered by VACCHO (RTO No: 20739 and which is responsible for the quality of all services and the issuing of accredited certification. This qualification provides the skills and knowledge to the industry standard but does not guarantee a job. We actively tailor training for people from diverse backgrounds, including those with disabilities and encourage all to apply.