CHC52021 Diploma of Community service

A qualification that will help you make a genuine difference.

This qualification supports community services, case management, and social housing workers who manage, coordinate, and/or deliver person-centred services to individuals, groups, and communities.

VACCHO SPECIFIC ENTRY REQUIREMENTS

It is a VACCHO requirement for those wishing to undertake this course that they:

  • must be prepared to complete a Learning, Literacy and Numeracy (LLN) assessment and Pre-training Requirements (PTR) as part of the enrolment process.
  • are over 18 years old at the time of enrolment.
  • Are either
      •  working or volunteering in roles providing support to Aboriginal and/or Torres Strait Islander people or
      • working or volunteering for an Aboriginal Organisation or
      • a carer for an Aboriginal and/or Torres Strait Islander person or
      • employed or have the capacity to volunteer at an organisation relevant to this course to complete their work placement hours/workplace-based assessments.
  • have wide-ranging skills and knowledge about Aboriginal and/or Torres Strait Islander ways of living.
  • have basic digital skills in using Microsoft Office programs such as Word and PowerPoint, such as creating and saving a new file and adding and editing text, tables, images, and fonts.
  • have basic internet skills to undertake online research.

 

COURSE HIGHLIGHTS

This course will enhance your knowledge of direct service work and client support to make a genuine difference in people’s lives.

AT A GLANCE

Duration

This course is typically offered over 19 months with classes held once a month, Tuesday – Thursday, 9am- 5pm.

Delivery and Locations

VACCHO
17-23 Sackville Street
Collingwood, VIC

Assessments

Written questions, portfolio, workplace project, case studies, observation/demonstration

Cost (Fees & Charges)

Refer to Fees & Charges.

Ask about our RPL fees if you have previous equivalent experiences

Qualification

CHC52021 Diploma of Community service subject to satisfactory course completion and meeting all VACCHO terms & conditions

WHY LEARN WITH US?

01

INDUSTRY RELEVANT

This training program has been developed in consultation with other ACCHOs and the Aboriginal and Torres Strait Islander community sector to ensure its relevance.

02

EXPERT TRAINERS

Our staff have current on-the-job experience, bringing this into the training program to offer real industry training based on current industry trends.

03

EXPERIENCED SUPPORT TEAM

We offer in-house Mentors and support and have also teamed up with external experts to ensure that you are fully supported to succeed.

WHAT WILL I STUDY?

The units of competency listed below are an example of the units that would typically be included in this qualification.

Unit Code
CHCCCS004
CHCCCS007
CHCLEG003
CHCDEV005
CHCPRP003
CHCDFV001
CHCMGT005
HLTWHS003
CHCCCS019
CHCCSM013
CHCDIV001
CHCDIV002
CHCMHS011
CHCCSL001
CHCCCS003
CHCMHS007
CHCCSM012
CHCCSM014
CHCCSM009
CHCCSM010
Unit Name
Assess co-existing needs
Develop and implement service programs
Manage legal and ethical compliance
Analyse impacts of sociological factors on people in community work and services
Reflect on and improve own professional practice
Recognise and respond appropriately to domestic and family violence
Facilitate workplace debriefing and support processes
Maintain work health and safety
Recognise and respond to crisis situations
Facilitate and review case management
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Assess and promote social, emotional and physical wellbeing
Establish and confirm the counselling relationship
Increase the safety of individuals at risk of suicide
Work effectively in trauma informed care
Coordinate complex case requirements
Provide case management supervision
Facilitate goal-directed planning
Implement case management practice
Core or Elective
Core
Core
Core
Core
Core
Core
Core
Core
Core
Core
Core
Core
Elective
Elective
Elective
Elective
Elective
Elective
Elective
Elective
PRE-REQUISITES REQUIREMENTS

Intermediate computer skills, including the ability to access and search the internet, use software (such as Microsoft Word) to create documents, upload and download documents.

Before starting your placement, the employer might ask for a National Police Clearance and a Working with Children Check (WWCC).

Evidence of some vaccinations is also a requirement including but not limited to influenza (flu) vaccination and COVID vaccination prior to the placement component.

RECOGNITION OF PRIOR STUDIES & EXPERIENCES

If you have previously completed one or more of the above units, ask about our Credit Transfer services. If you have a range of work and life experiences that relate to one or more of these unit, ask about our Recognition of Prior Learning/Competency (RPL) services.

If eligible, you will not be required to undertake these units again with us as you will receive recognition of your prior studies and/or experiences.

WORK PLACEMENT

200 hours of Practical Placement are required to develop skills and competencies in the workplace environment. Students need to organise this placement with a relevant Facility or Organisation.

JOB PROSPECTS

Take a glimpse at the jobs you can take on—possible tasks, salary information, skill level required, and industry growth forecast: https://labourmarketinsights.gov.au/

FEES AND CHARGES

Refer to VACCHO Course Fees

You may be eligible for a Fee Concession (VACCHO will check your entitlement for a Fee Concession as part of your enrolment and prior to the commencement of training). This includes for holders of a current Health Care Card, Pensioner Concession, Veterans Gold Card or self-identify as being of Aboriginal or Torres Strait Islander descent.

Travel and accommodation may be AbStudy subsidised for eligible students. Ask for further details.

WHAT I NEED TO BRING OR BUY
  • Desktop computer/laptop.
  • Stable internet connection with a minimum download speed of 3mbps.
  • An email account such as Yahoo, Hotmail or Gmail.
  • Microsoft Office (2010 version or later) – must include Word, Excel and PowerPoint.
  • Video conferencing software (Zoom) preferred.
AM I ELIGIBLE FOR A SKILLS FIRST SUBSIDISED PLACE

You must:

    • be an Australian citizen; OR b) a holder of a permanent visa; OR c) a New Zealand citizen.
    • not be enrolled in more than two Skills First subsidised qualifications at one time
    • commence a maximum of two Skills First subsidised programs that are AQF qualifications in a calendar year (the ‘2 AQF qualifications in a year’ limit).

OR you may meet some of the eligible criteria if you:

  • meet the Eligibility Exemptions Initiative requirements, eg. a retrenched worker or a JVEN client

VACCHO encourages individuals with disabilities to access government-subsidised training.

As the Skills First requirement changes frequently, please check the Victorian Government’s Skills Gateway website to check your eligibility.

For up-to-date information please contact the VACCHO Education and Training Unit on (03) 9411 9411.

FURTHER LEARNING PATHWAYS

Training may be supported by Skills First Program, delivered with Victorian and Commonwealth Government funding. The student’s tuition fees are as published and are subject to change given individual circumstances. This nationally recognised qualification is delivered by VACCHO (RTO No: 20739 and which is responsible for the quality of all services and the issuing of accredited certification. This qualification provides the skills and knowledge to the industry standard but does not guarantee a job. We actively tailor training for people from diverse backgrounds, including those with disabilities and encourage all to apply.

More Information

To apply for this course, submit an Expression of Interest via the link below.

Nationally Recognised Training

RTO 20739

Aboriginal Health

Business and Leadership

Social and Emotional Wellbeing

Enquiries

If you are currently enrolled with us and have an enquiry, or interested in studying at VACCHO please fill out and submit the form below or contact the Education and Training Unit at VACCHO by calling (03) 9411 9411.

If you are enquiring about one of our accredited courses please advise which course.
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